We adopted a systematic four-phase approach to tackle this challenge. We conducted a rapid literature review, mapped search service products, functionality, and features, gathered thousands of URLs, and scored these URLs against specific criteria. Our result analysis and scoring process allowed us to identify potential violations.
We adopted a systematic four-phase approach to tackle this challenge. We conducted a rapid literature review, mapped search service products, functionality, and features, gathered thousands of URLs, and scored these URLs against specific criteria. Our result analysis and scoring process allowed us to identify potential violations.
Our research equipped Ofcom with a comprehensive understanding of online content accessibility via search services. By identifying potential violations and assessing risk areas, we contributed to Ofcom’s role as the UK’s online safety regulator. Our findings informed the development of Codes of Practice and Guidance, enhancing online safety.