CASE STUDY

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March 14, 2023

March 13, 2023

The Local Government Digitalisation Almanac

Partnering with the Local Government Association (LGA) to build a practical, user-friendly guide to help local councils put digitalisation into practice

Local Government

Challenge

To solve this problem, the LGA created a framework of 12 strategic outcome areas for local digitalisation, developed in consultation with the sector. The framework is intended to promote the use of a common language and shared strategic outcomes by local government when engaging with central government, private, voluntary, and community sectors as well as with one another.

The LGA then worked with PUBLIC to create a simple, user-friendly Digitalisation Almanac, as an annual resource providing practical guidance, case studies and assessment tools for councils to put the 12 strategic outcomes framework into practice.

We developed the Almanac in consultation with 50+ local councils, digital government experts and third-sector organisations, creating a single source of information and knowledge sharing for the sector to understand and benchmark their performance for different digital themes.

Approach

To solve this problem, the LGA created a framework of 12 strategic outcome areas for local digitalisation, developed in consultation with the sector. The framework is intended to promote the use of a common language and shared strategic outcomes by local government when engaging with central government, private, voluntary, and community sectors as well as with one another.

The LGA then worked with PUBLIC to create a simple, user-friendly Digitalisation Almanac, as an annual resource providing practical guidance, case studies and assessment tools for councils to put the 12 strategic outcomes framework into practice.

We developed the Almanac in consultation with 50+ local councils, digital government experts and third-sector organisations, creating a single source of information and knowledge sharing for the sector to understand and benchmark their performance for different digital themes.

Impact

The Digitisation Almanac was launched on 21 March 2023, and councils nationally are using it as a central resource to build a strong digital culture, prioritise work programmes, self-assess strategic aims, mitigate common challenges, learn from best practice and engage with colleagues, other councils, central government and suppliers. The content of the Almanac has also been adapted to provide ‘Digital Foundations’ training directly to elected Councillors across the UK, to help them to understand the key digital challenges affecting their councils, and where they can make the greatest impact.

Reach out to the team

Photo by the author

Johnny Hugill

Co-Managing Director

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